AI-Powered Warranty
Management

Rcalls automates warranty management with AI, reducing costs and unlocking extended warranty as a new revenue stream.

See how it works
Quality & Warranty Overview — Q2 2026Live
1,284
Open warranty claims
97.1%
Auto-resolved
12
Active 8D cases
Claim volume — trending down after root cause fixes
Brake caliper — BoM #A2291 resolved
8D closed
Infotainment — 43 claims flagged
RCA in progress
Extended warranty — Insurer quote ready
Pending

Trusted by

Nord Engineering logoI3P logoLondon Business School logoPlug and Play logoPolitecnico di Torino logoChargerBill logoMicrosoft for Startups logo
Why Rcalls

Bridge Quality & Claims

Without Rcalls
With Rcalls
Visibility
All defects treated as new
Every defect is treated in isolation. No visibility into whether the same failure has occurred before or is recurring across batches.
Visibility
Recurring defects traced in live dashboard
Recurring defects are automatically identified and surfaced in a live dashboard the moment a pattern emerges.
Data
Quality and claims trapped in silos
Quality and warranty teams work in separate systems. Root causes stay hidden and the same failures repeat.
Data
Every claim traced to its root cause
Every claim is automatically linked to its BoM component, supplier batch, and production run — so root causes are visible in real time.
Resolution
Claims handled manually and slowly
Claims are processed manually, one by one. High handling costs, long resolution times, and no connection to the underlying defect.
Resolution
Claims managed automatically at scale
Routine claims are validated, costed, and resolved automatically. Complex cases are escalated instantly. Handling time drops from weeks to hours.
Revenue
Extended warranty not offered
Extended warranty is either not offered at all, or priced on guesswork — leaving a significant revenue opportunity on the table.
Revenue
Extended warranty priced correctly as a revenue stream
Extended warranty is priced on real component failure data and offered as a structured revenue stream — backed by your own quality record.
Costs
Warranty claims affecting P&L
Warranty claims hit the P&L unpredictably. No forward visibility into exposure, reserves, or which defects are driving costs.
Costs
Limit exposure in P&L
Real-time defect and claims data gives full visibility into warranty exposure — so you can limit P&L impact before it materialises.
How it works

From first defect signal
to resolved claim

Step 01

Connect your clients & production data

Integrate ERP and enrich with customer insights.

Step 02

Report claims & identify defects

Recurring anomalies identified instantly. Links each issue to BoM component, open 8D workflow.

Step 03

Resolve warranty claims automatically

Claims are validated, triaged by severity, and resolved through automated workflows — cutting handling time significantly.

Step 04

Turn data into extended warranty revenue

Real repair frequencies and costs captured, foundation to offer extended warranty products.

−0%
Warranty cost reduction
0%
Defects caught pre-field
0%
Claims auto-resolved
Platform

Unified quality control and warranty management

Fix defects faster, cut warranty costs, and unlock a new revenue stream.

Real-time quality dashboard

Monitor defect rates, warranty claim volumes, and component performance across your production line — live.

BoM traceability

Link every defect and warranty claim back to its specific component, supplier batch, or production run.

Root cause analysis

Automatically surface the origin of recurring defects. Fix the source before it scales into costly claims.

8D problem-solving workflow

Built-in 8D analysis guides engineering teams through structured defect resolution with full audit trail.

Automated warranty claims

Validate, triage, and resolve claims automatically. Reduce manual handling and cut operational cost.

Extended warranty revenue

Offer extended warranty products to customers — backed by your own quality data and claims history.

Explore all features
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